Replacing the 24V Power Supply

OverviewThis describes the process of replacing the 24V Power Supply (PSU) in the FUYL Tower 5 & 15 Pro (MK3).While relatively simple in the 5 Bay ...

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Reseat FUYL MK2 Data Cables

In rare circumstances, the grey data cable connections in MK2 lockers may become loose over time, particularly with repeated forceful closing of th...

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Factory Reset

In some scenarios it may be necessary or useful to factory reset a FUYL Smart Locker. In most cases, a factory reset should only be performed on th...

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Accessing Bays as an Administrator

OverviewIn some cases, an administrator may require access to a bay in a FUYL Smart Locker, with or without affecting the workflow in progress.If t...

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Replacing a FUYL Control Door

OverviewIn some scenarios it may be necessary to replace the control door of a FUYL Smart Locker. This process should only be completed on the advi...

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Collecting FUYL Events in Google Sheets

OverviewFUYL webhooks provide the capability to send real-time locker event data directly to Google Sheets for custom reporting and analysis. When ...

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SD Card Replacement (MK2)

OverviewIn some cases, it may be necessary to completely reset your FUYL Locker to factory settings using the latest firmware. Please only attempt ...

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Installing Universal Retention Kit USB-C Adapters

OverviewOur retention kits and cables are a great way to ensure no charging hardware can be removed from your FUYL Pro Smart Locker Systems.When us...

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Accessing Bays Manually

OverviewIn an event a FUYL Smart Locker's digital controls are inaccessible (e.g. power outage), access to individual bays is possible using the ma...

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Replacing a Bay Lock (MK1)

OverviewIf you encounter a fault with the lock in the FUYL™ Locker Mk1 the process for removing and replacing that lock is more complicated that wi...

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Removing and Replacing the Admin Lock (MK1)

OverviewThis process is necessary if the small set of admin keys have been lost. As these are all keyed differently we will need to replace the adm...

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Replacing a GPO unit (MK1)

Tools Required(Battery operated) ScrewdriverSecurity Torx-Head Screwdriver bitPhillips-Head Screwdriver bitCable Cutters10 – 15 cable tiesProcessUn...

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Replacing the Pi's Power Supply (MK1)

 Tools RequiredTorx-Head ScrewdriverPhillips-Head ScrewdriverCable CuttersCable tiesProcedureUnplug the FUYL™ Locker from it's power source and all...

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SD Card Replacement (MK1)

Replacing the SD flash card to install new firmwareProcedure Switch off power to the FUYL Locker. Wait at least 30 seconds before proceeding. Use a...

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Replacing the 12V Power Supply (MK2)

Procedure Unplug the FUYL™ Locker from it's power source and allow it to completely dissipate any power (Wait 30s). Open the Side Access Panel. En...

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Replacing the 5-Way PDU (MK2)

OverviewIf any of the GPOs inside the FUYL™ Locker bays fail and need to be replaced we have this guide to perform this action.ProcedureUnplug the ...

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Replacing the data cable in the FUYL Locker MK2

ProcedureUnplug the FUYL Locker from it's power source and allow it to completely dissipate any power (Wait 30s).Open the side panel of the FUYL Lo...

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Replacing the Ethernet Cable (MK2/MK3)

OverviewYour FUYL™ Locker's local functions are all controlled by a small computer located behind the Control Door (Where the PIN pad, RFID reader ...

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Replacing 12V Lock Cables (MK2)

ProcedureUnplug the FUYL™ Locker from it's power source and allow it to completely dissipate any power (Wait 30s).Open the Maintenance Access Panel...

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Troubleshooting No Lock Comms Error (MK1)

SymptomsIf the FUYL™ Locker is not functioning properly and you are seeing the no lock comms error on the screen then please check the following. N...

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Replacing FUYL MK1 Hinge Boxes

Tools needed:Electric drillLong nose pliersVice gripsRivet gunProcedureLay the FUYL Locker on its back, locate the Hinge rod retention plate locate...

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Replacing FUYL Bay Locking Modules (MK2/MK3)

OverviewThe FUYL Lock Modules are specifically designed to be user replaceable at the request of our support team. The following guide assumes no s...

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Installing Stuck Lock Fix

OverviewIn rare cases, some MK3 locks may experience the manual release pin or lever getting stuck on the edge of the lock component's metal casing...

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Address Locks on a FUYL Locker

OverviewWhen certain components are reset or replaced, a FUYL Locker may require an Address Locks procedure be performed. This process re-familiari...

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